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Privacy Policy

Home Privacy Policy

AVP Travels understands that making bookings online involves a great deal of trust on your part. We take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. This Privacy Policy applies to data collected on this Website. Our Website is intended for use by individuals who are over 18 years of age.

AVP Travels affiliate shall mean any entity (whether a person, corporation, partnership or otherwise) that directly or indirectly, controls, are controlled by, or are under common control with AVP Travels. An entity shall be deemed to be in "control" of another entity when it holds fifty (50%) percent or more of voting shares in that entity or has management control of that entity).The term "you" refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.

What information we collect from you

In General: We receive and store any information you enter on our Website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses, fax number, and, if you make a reservation through our Website, credit card information (such as credit card number, cardholder name, and expiration date). We also may request information about your hotel room preferences, loyalty, frequent flyer and/or car rental program information. You can choose not to provide information to us, but in general some information about you is required in order for you to register as a member; purchase products or services; complete a traveler profile; participate in a survey, competition or promotion; ask us a question; or initiate other transactions on our Website

Travel Companion Information: When you make a reservation for someone else through this Website, we will request personal information and travel preferences about that individual. You must obtain the consent of other individuals and ensure such other individuals are aware of, understand and accept this Privacy Policy prior to providing us with their personal information and travel preferences, as any access to view or change their information will be available only through your account. We will collect, use and disclose that individual's personal information only for the purpose of making a reservation.

Information from Other Sources: We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, purchase history, and demographic information

With whom we share your information

We will take reasonable steps to protect your personal information against unauthorized disclosure. Subject to the provisions of any applicable law, your personal information may be disclosed, for the purposes listed above (where applicable), to the following:

SUPPLIERS : such as hotel, airline, car rental, insurance companies and activity providers, who fulfill your travel reservations. Throughout this Website, all services provided by a third-party supplier are described as such. We encourage you to review the privacy policies of any third-party travel supplier whose products you purchase through this Website. Please note that these suppliers also may separately contact you as necessary to obtain additional information about you, facilitate your travel reservation, or respond to a review you may submit.

Business partners with whom we may jointly offer products or services, for example financial institutions, credit card services, telecommunications providers or travel-related services, as well as commercial shops and retailers in relation to providing rewards and benefits. You can tell when a third party is involved in a product or service you have requested because their name will appear with ours. If you choose to sign up to these optional, jointly-offered services, we may share information about you, including your personal information, with those business partners so that they can contact you directly by email or post about the products and services that you have signed up to receive. Such personal information may include your contact information as well as other information necessary to provide the travel product or service you have requested. Those third party business partners will not use your personal information for direct marketing purposes, except when permitted to do so by applicable law. However, please note that we do not control the privacy practices of these third-party business partners.

Companies within our corporate family With your prior specific consent, we may share your personal information with our corporate affiliates in the leisure and travel sector and their respective employees. This sharing enables us to: provide you with information about products and services, both leisure- and travel-related, which might interest you; address your questions and requests in relation to your customer accounts, subscription and billing arrangements with us as well as our travel products and services; activate, deactivate, install, maintain and operate our systems and/or services.. To the extent that our corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy.

Companies providing services to AVP Travels Companies such as insurance, auditing, legal or consultancy services, as well as agents, contractors or third party service providers who provide operational services to Clouds way, such as courier services, telecommunications, information technology, payment, printing, billing, payroll, processing, technical services, training, market research, call center, security or other services.

We also may share your information:

Where required by local or foreign law in the good faith belief that disclosure is necessary to comply with applicable laws or legal processes.

When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities covering both local and foreign investigations; and upon request from law enforcement agencies in your jurisdiction, for example in order to protect and defend the rights, property, or safety of the AVP Travels Companies, their websites, or users of their websites; and in connection with our Terms of Use and other agreements.

In connection with a corporate transaction, such as a sale of a subsidiary or a division, merger, consolidation, or asset sale, or in the unlikely event of winding-up.

Cookies and other Web technologies:

We automatically collect some information about you and your computer when you visit this Website. For example, we will collect your IP address, Web browser software (such as Firefox, Internet Explorer or Safari), and referring website. We also may collect information about your online activity, such as trips viewed and purchases made. One of our goals in collecting this automatic information is to help customize your user experience.

We use Local Shared Objects, also referred to as flash cookies, on our Website. These are used to enhance your user experience, for example, by storing your user preferences and settings, such as your volume/mute settings, and in connection with animated content on our Website. Local Shared Objects are similar to browser cookies, but can store data more complex than simple text. By themselves, they cannot do anything to or with the data on your computer. Like other cookies, they can only access personally identifiable information that you have provided on this Website, and cannot be accessed by other websites.

This Website may also use Web beacons (also known as clear gifs, pixel tags or Web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a Web page. We use Web beacons to monitor the traffic patterns of users from one page within our Website to another, to deliver or communicate with cookies, to understand whether you have come to our Website from an online advertisement displayed on a third-party website, and to improve Website performance. We also may allow our service providers to use Web beacons to help us understand which emails have been opened by recipients and to track the visitor traffic and actions on our Website. This helps us measure the effectiveness of our content and other offerings.

You may block, delete or disable cookies, Web beacons and other Web technologies by amending your browser or device settings. However, if you do disable these technologies, you may not be able to take advantage of certain features or services on our Website, including our travel services and planning tools.

How we protect your information:

We want you to feel confident about using this Website to make hotel and travel bookings, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. We employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

Changes to this Privacy Policy :

We may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by sending a notice to the email address you provided to us or by placing a prominent notice on our Website. Any changes we may make to our Privacy Policy in the future will be posted on this page. We may contact you where appropriate. Please check back frequently to see any updates or changes to our Privacy Policy